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You order will be processed and shipped out within 24h of placing it.

We only accept e-transfer payment.

An order confirmation email should be sent to you within 15 minutes of placing your order. If you cannot find an order confirmation email please check your spam folder. If you still cannot find it please send us an email and we will get back to you asap.

For any specific requests about your order please leave a comment in the text box on the bottom of the page before checkout.

Please contact us ASAP if you need to modify your order as we cannot guarantee the changes requested if your order has already been processed and or shipped.

If your order has not been processed we can issue you a refund. Please note it may take up to 3 business days for the funds to be in your possession, further information will be provided in email.

Please understand that all products sold on 365kratomcanada are a raw material developed for botanical, aromatic, research and examination purposes only. They are not intended for human consumption in any way or form and 365kratomcanada does not make any claims about treating any kind of medical related conditions. By purchasing any of these raw items from 365kratomcanada.com you agree to these terms. We strongly recommend you do your own research before purchasing anything from our store. IF you need more general information about what properties our raw products are comprised of or items that are top sellers please send us an email and we will gladly assist you.

To purchase any products from 365kratomcanada you need to be eighteen (18) years of age or older. Please visit our full detailed terms and conditions here.