Frequently Asked Questions
Is Kratom legal in Canada?
Yes, Kratom is currently legal to purchase and possess in Canada. However, it is not approved by Health Canada for human consumption. At 365 Kratom Canada, we sell Kratom strictly for research, aromatherapy, and ethnobotanical purposes.
Where does 365 Kratom Canada source its Kratom from?
We source our Kratom directly from trusted farmers in Indonesia, Thailand, and Malaysia, where the plant grows naturally. Each batch is lab-tested for purity and contaminants before reaching our Canadian customers.
How is your Kratom tested for quality and safety?
Every batch is tested by third-party labs for microbial contaminants, heavy metals, and adulterants. This ensures you receive 100% pure, safe, and high-quality Kratom with every order.
What types of Kratom strains do you offer?
We carry a wide selection of strains, including:
- Red Vein – known for relaxation and calmness
- Green Vein – a balanced option for focus and mild energy
- White Vein – typically associated with stimulation and alertness
- Specialty Blends – custom mixes for unique effects
How do I know which Kratom strain is right for me?
Choosing a strain depends on your needs:
- If you want relaxation and rest, try a Red Vein.
- For daytime balance, go with Green Vein.
- If you’re looking for an energy boost, White Vein is a great choice.
Our team can guide you in selecting the best option for your preferences.
How long does shipping take within Canada?
We ship from within Canada, so delivery is fast and reliable.
- Standard shipping: 2–5 business days
- Express shipping: 1–2 business days (depending on location)
Orders are typically processed the same day if placed before 12 PM EST.
Do you ship Kratom outside of Canada?
No, at this time we only ship within Canada to ensure compliance with international regulations.
What payment methods do you accept?
We accept Interac e-Transfer. All transactions are processed securely.
Do you offer refunds or exchanges?
Yes. If you are not satisfied with your order, we offer a 30-day money-back guarantee on unopened products. For opened products, we handle refunds on a case-by-case basis. Customer satisfaction is our top priority.
Why should I choose 365 Kratom Canada over other vendors?
- Locally based in Canada – no customs delays
- Lab-tested batches for safety and purity
- Wide selection of strains and blends
- Fast shipping & reliable service
- Customer-first policies with satisfaction guarantee
